InterForm

Product: DHL

InterForm NG

Product: DHL

For 13 years DHL Freight Denmark has been using InterForm400 and recently started utilizing the product to its fullest potential.

More than a decade ago DHL was looking for a solution to replace their old box printing product which was, in many ways, unsatisfactory. The setup with preloaded forms was not working for them.

DHL wanted a replacement product that solved all printing problems, especially for creating quotations with dynamic content. DHL tested other products but none of them met their requirements.

IT Manager of DHL Business IT, Henrik Hansen explains "We chose InterForm400 at the time because it was simply the best product on the market and they had local support."

 

InterForm partner System & Method implemented InterForm400 to deliver a complete solution of installation, implementation and customer training, allowing DHL capability of maintaining everything internally. InterForm partner System & Method implemented InterForm400 to deliver a complete solution of installation, implementation and customer training, allowing DHL capability of maintaining everything internally.

DHL Freight Denmark is a division of the multi-national freight forwarder DHL. The Danish organization consists of 5 branches widely spread over the country and for that reason communication between branches, customers and suppliers is very important. Mr. Hansen manages the printing process in Denmark and across Europe. DHL is using InterForm400's FULL Unicode support for generating output in many languages in a simple and easy way.

Today DHL are still using InterForm400 for printing. Now DHL are printing a variety of documents such as invoices, CMR, Barcode loading lists, delivery notes, labels etc.
In total, more than 2 million prints and 800,000 labels run through InterForm400 each year. 

 

Step into the future

 

Business routines have changed since DHL first implemented InterForm400 and they are slowly implementing electronic distribution channels into their document workflow.

For many years DHL have used InterForm400 for generating documents starting from the initial document creation, all the way to the mail room. As a green company DHL has now begun sending documents as PDF via email instead of hard copy.

 

"We have beginning this year (2011) initiated a process of sending our documents electronically instead of hard copy – so far we have accomplished to do this with 25 % of our output and by end of Q2 more than 60 % of all output will be distributed electronically via InterForm400 saving us a significant amount of money" says Mr. Hansen.

 

During the years, DHL have changed their working routines and processes, InterForm400 has also adapted to the customer's changing requirements. InterForm releases an annual version of InterForm400 – presenting new functionality matching customer demand.

From the InterForm suite of products, DHL are planning to use the latest InterForm module WinPrint to extend the amount of hardware supported. The WinPrint module will, for DHL, mean that they can now connect Inkjet printers as well as Parallel port & USB connected printers to their IBM i (AS/400) via InterForm400. 

Facts about DHL Freight Denmark

 

  • Freight forwarder
  • Road and Intermodal transports
  • 5 Branches
  • 175 employees
  • AXS Freight ERP
  • Laser printing, Label Printing, Faxing and Emailing
  • For more information about DHL Freight please visit www.dhl.com

This website uses cookies to enhance your experience.

Read more about our cookie policy Learn more

I understand

Download Product Sheets

Nach Erhalt des ausgefüllten Formulars, übersenden wir Ihnen den entsprechenden Download-Link per Email.

Product Sheet: Case Studies Full

SOFTWARE TESTENKostenlose Testphase

Subscribe to our newsletter

Powered by ChronoForms - ChronoEngine.com

Subscribe to our newsletter

Powered by ChronoForms - ChronoEngine.com