InterForm

Product: Support

InterForm NG

Product: Support

Support

InterForm provides online resources, an extensive multi-tiered support program, and comprehensive Technical Training to assist customers and partners.

 

Need support now?

 

1) Have you looked at our FAQ ?

2) Report af support incident here 

We use a support ticket system that is 100 % managed by our own support team. The support ticket system helps us manage each support case quickly and with the same top professional service. The support ticket system is the heart of our support and development organization. Tickets are managed and discussed within the support and development teams in order to continuously improve products and services.

 

InterForm Support Center

Create a New Ticket

 

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

 

Check Ticket Status

 

We provide archives and history of all your current and past support requests complete with responses.

 

 
 
Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

 
InterForm Support Team

 

A passionate team of dedicated supporters offer both onsite, web-based and telephone support to all customers with an active Support and Maintenance agreement. Our support team is all involved in the development of our software. We strongly believe that in combining product development and support resolute in the best customer experience and service.  Support is far more than resolving a problem and at InterForm problems are not resolved they are removed.

Read more about our product development here.

Remote access and screen sharing

 

By using remote access and screen sharing tools we are able to provide an instant and effective support.
At InterForm we use GoToMeeting and TeamViewer to remote support.

Start up GoToMeeting Start up TeamViewer

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Product Sheet: Support

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