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Case Studies
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 As the InterForm400 output management solution (for IBM i5/iSeries) introduced full support for Arabic characters and writing methods, the Oman Arab Bank chose this solution for distributing bank statements.
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To meet the needs of their customers, the Oman Arab Bank, recently needed to revise the set-up for bank statement documents. At the same time an optimization of the internal and external document workflow would be welcomed. The Oman Arab Bank turned to Interform A/S, a leading supplier of iSeries solutions and services, for a solution that would meet their needs with regards to software that supports both English and Arab character sets.
Mr. Srour, IT-Manager from Oman Arab Bank, states: “It was very difficult to find a true Arabic compatible solution. Many applications available today do not support our characters or the ability to present the text from right to left. However Interform A/S has been extremely quick to adapt the application to our Arabic requirements and now we have a solution that gives full support for Arabic characters.”
In pursue of being market leading the Oman Arab Bank cost optimization is in focus. That is why they at the same time wanted to improve the document flow.
“InterForm400, the solution provided by Interform A/S, also makes it possible for us to improve the document workflow internally. We can create business documents and forms without the need for pre printed stationary. Moreover we can distribute documents as print, fax or email. This means, that the time each employee uses on manual handling of paper will be reduced dramatically. The reduced time for manual handling will increase the effectiveness of our daily work. Another aspect of this feature is that it enables our customers to receive their information on bank transactions in PDF format and electronically store them.”
“All in all the InterForm 400 supports our general strategy of becoming as effective and customer focused as possible!” says IT-Manager Mr. Srour from Oman Arab Bank.
Mr. Poul Christiansen, Product and Sales Manager at Interform A/S, states: “InterForm400 operates on the IBM ISeries/i5 platform and is used by well over 1500 customers world-wide. The requirement for handling multiple characters in the same data base is the huge challenge faced by most of our customers. That is why we started developing support for Unicode and a part of this was supporting the Arabic character set. Mr. Srour has been a very valuable resource for reaching the goal of becoming Arabic compatible.”
About Oman Arab Bank
Oman Arab Bank (OAB) was established on 1st October 1984 as a closed joint stock company. The bank began its operations after acquiring the branches of Arab Bank Plc., Jordan , which had been operating in Oman since 1973. Then in 1992, operations in the Sultanate were further expanded by the acquisition of all the retail branches of Omani European Bank, with which OAB then merged in 1994. 49% of the Bank’s share capital is held by Arab Bank Plc. and the remaining 51% is held by a leading Omani investment company, Oman International Development and Investment Co. SAOG.
Initially established with a share capital of RO 6 million, this capital has increased progressively over the years and on 31st December 2001 amounted to RO 22 million. The shareholders funds, comprising share capital and reserves, at December 2001 amounted to RO 40 million, while the Capital Adequacy ratio, calculated in accordance with the guidelines issued by the Bank for International Settlements was 17% at December 2001.
OAB’s growth and success can largely be attributed to its conservative philosophy. Since its inception, OAB has followed the principles of business conservatism of the Arab Bank Plc, with a particular emphasis on providing the highest level of personalized services to its customers.
Within the Sultanate of Oman, OAB has 37 branches/ offices. The Bank has also an extensive international reach through nearly 400 branches and associates of Arab Bank Plc spread over 40 countries.
About Interform A/S
Interform’s core competence is the development and integration of software components in closed as well as open systems in the fields of IT connectivity and network communication. Common to all of our solutions are high quality, flexibility and an ability to integrate with existing software and hardware installations.
Our printing solutions support communication between printer and host in IBM legacy networks and IP networks as well as office PC networks, based on many different protocols, methods and emulations.
We have leveraged our core competence of creating safe and efficient communication between printers and network environments to build a natural foundation for the development of network security solutions. Interform has built a strong portfolio of firewalls with integrated VPN (Virtual Private Network).
Our extensive knowledge of the IBM Host printing environment and of document handling has enabled us to co-develop and support Document Management solutions for the iSeries (AS/400). These solutions offer considerable cost savings by eliminating the need for pre-printed forms. |
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